FAQs & Troubleshooting
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88 Results
1.
Document Jam
2.
"Multifeed detection" or "Multifeed Detection Error"
3.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
4.
What is Brother iPrint&Scan?
5.
Duplex (two-sided) scan
6.
Reset the Scheduled maintenance counter
7.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
8.
Configuring frequently-used scan settings on your computer.
9.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
10.
Scan and save a document in PDF format for Windows (Scan to File)
11.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
12.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
14.
Load Documents
15.
Changing scan settings in ControlCenter.
16.
Can not scan a long document.
17.
My scanned image is missing.
18.
Replace Reverse Roller
19.
Scan Unable
20.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
21.
Replace Pick up roller
22.
Can I print from or scan to Android™ Smartphone?
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
26.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
27.
How to identify your Operating System (OS).
28.
What do the LED indications mean?
29.
Reset the network settings to the factory default.
30.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)