MFC-6490CW
FAQs & Troubleshooting |

MFC-6490CW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:30/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How can I print, fax, copy and scan using A3/Ledger size paper?
- 2.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3.The printer status is Offline or Paused.
- 4.Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 5.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Paper Jam" after I removed the jammed paper.
01/10/2026
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
01/10/2026
Can I use voice mail on the same line as my Brother machine?
01/10/2026
Which E-mail packages are compatible with ControlCenter3?
01/10/2026
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?