MFC-490CW
FAQs & Troubleshooting |

MFC-490CW
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Popular
Updated:03/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 2.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3.Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 4.A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 5.I still receive the error message "Paper Jam" after I removed the jammed paper.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)