FAQs & Troubleshooting
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MFC-490CW
336 Results
1.
What driver package format is supported by my Linux distribution?
2.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
Is my Brother machine compatible with Windows Vista?
10.
I'm using Macintosh. What is the PreScan option used for?
11.
ControlCenter3 displays a blank screen at startup (Windows)
12.
Download a file from the "Downloads" section and save it to Windows 8 computer.
13.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
14.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
15.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
16.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
17.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
18.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
19.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
22.
Delete print jobs from the print queue.
23.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
24.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
25.
What is Brother iPrint&Scan?
26.
Print a web page from iPrint&Scan when using an Android™ mobile device.
27.
I still receive the error message "Paper Jam" after I removed the jammed paper.
28.
How to identify your Operating System (OS).
29.
Locate files scanned with ControlCenter3 (For Windows)
30.
Discover the MAC address of the Brother network card