MFC-1815
FAQs & Troubleshooting |

MFC-1815
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Popular
Updated:27/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.Document Jam
- 3.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5.The printer status is Offline or Paused.
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
20/01/2026
Where can I download Brother iPrint&Scan application for Mac?
19/01/2026
Scan a document using Brother iPrint&Scan. (macOS only)
19/01/2026
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
05/08/2025
(Video) Replace Drum