FAQs & Troubleshooting
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MFC-1815
145 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
3.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
4.
What is Toner Continue Mode?
5.
No Paper
6.
"Cooling Down" is displayed on my Brother machine's display and the machine stops printing or copying documents.
7.
Can I print from or scan to Android™ Smartphone?
8.
Jam Inside
9.
Jam Tray
10.
"Offline" appears on the Status Monitor.
11.
Can I use AirPrint with my Brother machine?
12.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
13.
Unable to Scan / Scan Unable
14.
Change the printer driver settings (Windows/macOS)
15.
TONER ENDED
16.
The printer status is Offline or Paused.
17.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
18.
Verify if the Brother machine has a dial tone
19.
Wrong Paper Type
20.
Can I use non-Brother or third party supplies with the Brother machine?
21.
What is the recommended paper?
22.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
23.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
24.
I cannot install the driver when using the Driver Install Tool. (Linux)
25.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
26.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
27.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
28.
Uninstall printer drivers (Linux)
29.
Open the Control Panel (For Windows)
30.
What is the difference between the toner cartridge and the drum unit?