MFC-J825DW
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FAQs & Troubleshooting |

MFC-J825DW
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Popular
Updated:29/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Replace Ink
- 2.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3.When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 4.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5.Easy Scan to E-mail
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
30/07/2025
I am having an issue receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?
16/04/2025
Scan a document using Brother iPrint&Scan. (macOS only)
16/04/2025
Where can I download Brother iPrint&Scan application for Mac?