MFC-9970CDW
FAQs & Troubleshooting |

MFC-9970CDW
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Popular
Updated:03/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3.Can I print from or scan to Android™ Smartphone?
- 4.When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
20/01/2026
Where can I download Brother iPrint&Scan application for Mac?
19/01/2026
Scan a document using Brother iPrint&Scan. (macOS only)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
