MFC-665CW
FAQs & Troubleshooting |

MFC-665CW
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Popular
Updated:26/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 2.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3.Delete print jobs from the print queue.
- 4.The printer status is Offline or Paused.
- 5.Scan and save a document in PDF format (Scan to File)
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?