1.

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

2.

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

3.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

4.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

5.

The edge of glossy paper is smudged.

6.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

7.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

8.

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

9.

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

10.

When I scan a document using ControlCenter, the scanned file size is too big.

11.

How do I factory reset the print server?

12.

I cannot print using my Brother machine on a wireless network (Windows)

13.

Change the printer driver settings (Windows/macOS)

14.

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

15.

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

16.

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

17.

When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?

18.

Where is the USB port on the machine?

19.

I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".  What can I do?

20.

I cannot install the driver when using the Driver Install Tool. (Linux)

21.

The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)

22.

When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)

23.

Delete print jobs from the print queue.

24.

I am sharing my Brother machine. I can print but cannot scan.

25.

I can print but cannot scan via network. (For Windows)

26.

How do I replace the Ink Cartridge?

27.

Why can't I print when an ink cartridge is empty?

28.

What driver package format is supported by my Linux distribution?

29.

Windows 10 Support Information

30.

Open the "Scanners and Cameras" and Properties.