MFC-5490CN
FAQs & Troubleshooting |

MFC-5490CN
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Popular
Updated:01/05/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.Load paper in the paper tray
- 3.Scan and save a document in PDF format (Scan to File)
- 4.A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 5.I cannot print using my Brother machine on a wired network. (Windows/macOS)
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)