FAQs & Troubleshooting
Popular |
MFC-5490CN
320 Results
1.
Load paper in the paper tray
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
What is Brother iPrint&Scan?
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
7.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
Scan and save a document in PDF format (Scan to File)
11.
Can I use voice mail on the same line as my Brother machine?
12.
One or more of my colors are not printing (blank). What can I do?
13.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
14.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
18.
Can I print from or scan to Android™ Smartphone?
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
21.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
22.
Where can I get FaceFilter Studio and what can I do with this application?
23.
Is my Brother machine compatible with Windows Vista?
24.
Replace Ink
25.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
26.
I'm using Macintosh. What is the PreScan option used for?
27.
Which E-mail packages are compatible with ControlCenter3?
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
30.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?