MFC-490CW
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FAQs & Troubleshooting |

MFC-490CW
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Popular
Updated:14/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot print using my Brother machine on a wireless network (Windows)
- 2.Print using only the black ink cartridge when the Color cartridges have run out.
- 3.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4.When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 5.I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
Latest
These are the latest FAQs, sorted by last update date.
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.
15/04/2025
I can print but cannot scan via network. (For Mac)
05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
13/12/2024
How to identify your Operating System (OS).