FAQs & Troubleshooting
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MFC-490CW
335 Results
1.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
2.
I cannot print using my Brother machine on a wireless network (Windows)
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
Can I print from or scan to Android™ Smartphone?
5.
I cannot print using my Brother machine on a wireless network (Mac)
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
8.
I cannot remove red-eye.
9.
I am sharing my Brother machine. I can print but cannot scan.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Scan multiple pages into one file instead of each scan being saved as a separate file.
12.
Where can I get FaceFilter Studio and what can I do with this application?
13.
Can I confirm that the FAX was sent correctly?
14.
What is the BRAdmin Professional software used for?
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
17.
Configure a cover page for PC-FAX.
18.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
19.
Scan and save a document in PDF format (Scan to File)
20.
One or more of my colors are not printing (blank). What can I do?
21.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
22.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
23.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
24.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
25.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
26.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
27.
Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
28.
ControlCenter3 displays a blank screen at startup (Windows)
29.
Install PaperPort™ 12SE / 14SE onto Windows 10.
30.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.