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FAQs & Troubleshooting |

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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Popular
Updated:01/12/2023
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3.I cannot save a file downloaded from the Brother support website (For Windows)
- 4.Your Brother machine cannot scan. / Scanning has stopped.
- 5.Where can I download Brother iPrint&Scan application for Mac?
Latest
These are the latest FAQs, sorted by last update date.
26/09/2023
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
23/06/2023
Your Brother Machine Cannot Scan over the Network
06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
20/03/2023
Reset the Network Settings to Factory Default