FAQs & Troubleshooting
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35 Results
1.
(Video) Replace the Roller Kit
2.
Download a file from the "Downloads" section and save it to Windows 8 computer.
3.
Uninstall the Brother Software and Drivers (Windows)
4.
Where can I download Brother iPrint&Scan application for Mac?
5.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
How to identify your Operating System (OS).
8.
Your Brother machine cannot scan. / Scanning has stopped.
9.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Access Web Based Management
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
The scanning speed is slow when scanning from my machine. (Windows)
14.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
15.
Command List of brscan. (Linux)
16.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
17.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
18.
Uninstall the drivers. (macOS 13 or greater)
19.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
20.
A security warning appears when accessing Web Based Management via HTTPS.
21.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
22.
Configure the Scan to Email Feature (Linux)
23.
What driver package format is supported by my Linux distribution?
24.
Check the firmware version.
25.
Reset the Network Settings to Factory Default
26.
What is the default password for my Brother machine?
27.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
28.
Change the brscan5 scan settings using XSane (Linux)
29.
Delete a network scanner entry. (Linux)
30.
Important points for specifying the scan area (Linux)