MFC-J870DW
FAQs & Troubleshooting |

MFC-J870DW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:04/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2.The printer status is Offline or Paused.
- 3.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4.(Video) Load plain Letter/A4 paper
- 5.Paper Jam
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
04/02/2026
Uninstall the Brother Software and Drivers (Windows)
03/09/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)