MFC-8370DN
FAQs & Troubleshooting |

MFC-8370DN
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Popular
Updated:05/01/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I keep getting the error message "Authenticate Err (Authentication error)".
- 2.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4.The printer status is Offline or Paused.
- 5.Select automatic 2-sided(duplex) or booklet print using my Windows computer.
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/19/2026
I can print but cannot scan via network. (For Mac)
11/05/2025
I cannot find some option in the Printing preferences. (For Windows)
07/30/2025
I am having a problem receiving faxes.