MFC-6490CW
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FAQs & Troubleshooting |

MFC-6490CW
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Popular
Updated:07/31/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Replace Ink
- 2.Scan and save a document in PDF format (Scan to File)
- 3.I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 4.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5.I cannot print using my Brother machine on a wireless network (Mac)
Latest
These are the latest FAQs, sorted by last update date.
07/30/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
07/30/2025
I am having a problem receiving faxes.
07/30/2025
Why doesn't the machine answer when receiving a call?
04/16/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
04/16/2025
I cannot print from my computer via USB.