MFC-5490CN
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FAQs & Troubleshooting |

MFC-5490CN
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Popular
Updated:08/01/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Load paper in the paper tray
- 2.Paper Jam
- 3.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4.My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 5.ControlCenter3 displays a blank screen at startup (Windows)
Latest
These are the latest FAQs, sorted by last update date.
07/30/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
07/30/2025
I am having a problem receiving faxes.
07/30/2025
Why doesn't the machine answer when receiving a call?
04/16/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
04/16/2025
I cannot print from my computer via USB.