MFC-5490CN
FAQs & Troubleshooting |

MFC-5490CN
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Popular
Updated:04/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Load paper in the paper tray
- 2.My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 3.When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 4.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5.A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
03/09/2026
I cannot install the printer driver or print in Windows 11.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/19/2026
I can print but cannot scan via network. (For Mac)
11/05/2025
I cannot find some option in the Printing preferences. (For Windows)