FAQs & Troubleshooting
Popular |
MFC-5490CN
318 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
What is Brother iPrint&Scan?
6.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
7.
Load paper in the paper tray
8.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
9.
When I print, the pages are smudged with ink. What should I do?
10.
How do I load envelopes into my machine?
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Print using only the black ink cartridge when the Color cartridges have run out.
15.
I'm using Macintosh. What is the PreScan option used for?
16.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
17.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
18.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
19.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
20.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
21.
One or more of my colors are not printing (blank). What can I do?
22.
Forward a fax to another fax machine when my machine has a mechanical problem.
23.
Replace Ink
24.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
25.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
26.
Stop my Brother machine from automatically redialing a number.
27.
Can I print from or scan to Android™ Smartphone?
28.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
29.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
30.
Can I transfer faxes to the PC when my machine has a mechanical problem?