MFC-215C
FAQs & Troubleshooting |

MFC-215C
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:04/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 3.I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 4.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 5.When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
04/16/2025
I cannot print from my computer via USB.
06/19/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
06/05/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)