FAQs & Troubleshooting
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MFC-215C
239 Results
1.
Pre-Required Procedures (Linux)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
4.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
6.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
7.
"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
8.
Can I confirm that the FAX was sent correctly?
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
How do I print on an envelope?
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
When I print, the pages are smudged with ink. What should I do?
13.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
14.
ControlCenter3 displays a blank screen at startup (Windows)
15.
The printer status is Offline or Paused.
16.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
17.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
18.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
19.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
What driver package format is supported by my Linux distribution?
22.
Delete a network scanner entry. (Linux)
23.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
24.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
25.
Can I print from or scan to Android™ Smartphone?
26.
Scan multiple pages into one file instead of each scan being saved as a separate file.
27.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
28.
Can I use voice mail on the same line as my Brother machine?
29.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
30.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?