DCP-165C
FAQs & Troubleshooting |

DCP-165C
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Popular
Updated:06/19/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 2.I cannot make borderless prints.
- 3.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5.I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
03/09/2026
I cannot install the printer driver or print in Windows 11.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
11/05/2025
I cannot find some option in the Printing preferences. (For Windows)
10/17/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.