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Popular
Updated:11/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 2.Configuring frequently-used scan settings on your computer.
- 3.When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 4.Replace Roller
- 5.What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)?
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
I cannot connect my machine to the wireless network.
10/01/2026
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
06/01/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
02/05/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater