FAQs & Troubleshooting
Popular |
ADS-2600W
105 Results
1.
Document Jam/ Too Long
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Easy Scan to E-mail
4.
Configuring frequently-used scan settings on your computer.
5.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
6.
Download a file from the "Downloads" section and save it to Windows 8 computer.
7.
What is Brother iPrint&Scan?
8.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
9.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
How to identify your Operating System (OS).
12.
Can I print from or scan to Android™ Smartphone?
13.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
14.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
15.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
19.
Open the Control Panel (For Windows)
20.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
21.
Unable to Scan XX
22.
Discover the MAC address of the Brother network card
23.
I cannot scan from my computer via network. (For Windows)
24.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
25.
Cover is Open
26.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
27.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
28.
Uninstall the scanner driver. (Linux)
29.
Uninstall Scan-key-tool. (Linux)
30.
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).