FAQs & Troubleshooting
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105 Results
1.
Easy Scan to E-mail
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Replace Roller
4.
Configuring frequently-used scan settings on your computer.
5.
What is Brother iPrint&Scan?
6.
Document Jam/ Too Long
7.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
8.
Replace Parts
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Paper suitable for scanning
13.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
14.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
15.
How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
16.
Duplex (two-sided) scan
17.
Can I print from or scan to Android™ Smartphone?
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)?
20.
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
21.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
22.
Important points for specifying the scan area (Linux)
23.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
24.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
25.
Multifeed
26.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
27.
Open the Control Panel (For Windows)
28.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
29.
The LCD displays an error code when I use Web icon (Brother Web Connect).
30.
What is Brother Web Connect?