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FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:23/06/2026

These are the most viewed FAQs, ranked by popularity.

  1. 1.How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
  2. 2.Easy Scan to E-mail
  3. 3.Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
  4. 4.I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
  5. 5.Reset the network settings to the factory default.

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