Search by Keyword(s)
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.How can I print envelopes?
- 2.My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 3.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5.The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)
These are the latest FAQs, sorted by last update date.
Uninstall the printer drivers (For Windows)
I cannot save a file downloaded from the Brother support website (For Windows)
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
The printer status is Offline or Paused.
How to identify your Operating System (OS).