1.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

2.

My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?

3.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

4.

The printer status is Offline or Paused.

5.

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

6.

Functions supported in the Windows 7 built-in drivers

7.

How do I perform a factory reset?

8.

What is the recommended paper?

9.

How can I print envelopes?

10.

How do I print a network configuration page?

11.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

12.

I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?

13.

I want to keep my settings on the printer. Can lock the printer panel?

14.

How do I clear paper jams?

15.

How do I replace the transfer roll cartridge?

16.

Cannot print after a Windows 10 update (June 2020)

17.

I cannot save a file downloaded from the Brother support website (For Windows)

18.

Delete print jobs from the print queue.

19.

Download a file from the "Downloads" section and save it to Windows 8 computer.

20.

Install the built-in drivers (For Windows 8 and Windows 10)

21.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

22.

What is the difference between the toner cartridge and the drum unit?

23.

How to identify your Operating System (OS).

24.

Discover the MAC address of the Brother network card

25.

Can I print from or scan to Android™ Smartphone?

26.

Can I print from and scan to iPhone, iPod touch and iPad?

27.

Change the printer driver settings (Windows/macOS)

28.

I cannot print from my computer via network. (For Windows)

29.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

30.

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)