DCP-8040
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FAQs & Troubleshooting |

DCP-8040
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Updated:30/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 2.Functions supported in the Windows 7 built-in drivers
- 3.Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 4.The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 5.Can I use non-Brother or third party supplies with the Brother machine?
Latest
These are the latest FAQs, sorted by last update date.
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).
10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
01/06/2023
Delete print jobs from the print queue.