FAQs & Troubleshooting
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DCP-8040
182 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
4.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
5.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
6.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
7.
Functions supported in the Windows 7 built-in drivers
8.
How do I factory reset the print server?
9.
What driver package format is supported by my Linux distribution?
10.
The printer status is Offline or Paused.
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
Check the IP addresses of your PC and the Brother machine
13.
The paper is skewed when it's printed.
14.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
15.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
16.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
How to identify your Operating System (OS).
19.
I cannot print from my computer via network. (For Macintosh)
20.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
21.
Scan an image and insert it in a Windows XP application
22.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
23.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
24.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
25.
Can I print from DOS applications?
26.
What can happen if the wrong paper is used in your machine.
27.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
28.
I'm using Macintosh®. What are the settings in the Scanner window used for?
29.
Print the Network Configuration page
30.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)