Model discontinued. This page is no longer updated.

DCP-115C

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-115C

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Updated:30/10/2026

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  1. 1.Scan multiple pages into one file instead of each scan being saved as a separate file.
  2. 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  3. 3.Scan and save a document in PDF format (Scan to File)
  4. 4.The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
  5. 5.Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?

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