PJ-863
FAQs & Troubleshooting |

PJ-863
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Popular
Updated:12/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The text is not displayed correctly, or the printed label is blank. (iPrint&Label, P-touch Design&Print 2, Smooth Print and Pro Label Tool for iOS)
- 2.I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3.I cannot connect my printer to a Windows 11 computer via USB.
- 4.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5.The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
Latest
These are the latest FAQs, sorted by last update date.
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
06/03/2026
How do I uninstall the printer driver?
