FAQs & Troubleshooting
Popular |
PJ-863
82 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
What Android™ mobile application can I use?
3.
How do I clean the platen roller?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
6.
Where can I download the latest P-touch Editor for Mac?
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
9.
How do I uninstall the printer driver?
10.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
12.
What iOS mobile application can I use?
13.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
14.
How to charge the rechargeable Li-ion battery
15.
The printer does not turn on, so I cannot print.
16.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
17.
Installing the CUPS wrapper/LPR printer driver (Linux®)
18.
Uninstalling the printer driver (Linux®)
19.
How to install Brother software on a computer not connected to the Internet
20.
What is the JPEG printing and how can I use it?
21.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
22.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
23.
How do I connect the printer to my computer using a USB cable?
24.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
25.
How to identify your Operating System (OS) for Windows or Mac
26.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
27.
Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
28.
What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
29.
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
30.
What do the indicator lights mean?