FAQs & Troubleshooting
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PJ-863
84 Results
1.
What Android™ mobile application can I use?
2.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
3.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
4.
How do I clean the platen roller?
5.
How to set up the printer
6.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
7.
Uninstalling the printer driver (Linux®)
8.
This printer is not detected when establishing a Bluetooth® connection.
9.
How to identify the printer's firmware version
10.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Where can I find my Brother printer's serial number?
12.
The side margins are incorrect.
13.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
14.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
15.
How do I transfer label templates with P-touch Transfer Express?
16.
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
17.
Installing a CA certificate
18.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
19.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
20.
There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
21.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
22.
How do I connect the printer to my computer via Bluetooth®? (for Windows)
23.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
24.
How to insert paper
25.
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
26.
What is the Label List? (P-touch Editor 5.x for Windows)
27.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
28.
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
29.
I cannot install the printer driver or print in Windows 11.
30.
How do I create and transfer templates? (for Mac)