MFC-J2310
FAQs & Troubleshooting |

MFC-J2310
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Popular
Updated:21/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.Can I print from and scan to iPhone, iPod touch and iPad?
- 3.Load paper in the paper tray.
- 4.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5.When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
02/04/2026
Uninstall the Brother Software and Drivers (Windows)
09/03/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)