MFC-9970CDW
FAQs & Troubleshooting |

MFC-9970CDW
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Popular
Updated:22/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.White streaks or bands down the page
- 2.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3.What is Brother iPrint&Scan?
- 4.Can I print from and scan to iPhone, iPod touch and iPad?
- 5.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
01/10/2026
Can I use voice mail on the same line as my Brother machine?
01/10/2026
Why doesn't the machine answer when receiving a call?
01/06/2026
How to identify your Operating System (OS).
08/05/2026
Uninstall the Brother Software and Drivers (Windows)
