DCP-9040CN
FAQs & Troubleshooting |

DCP-9040CN
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Popular
Updated:17/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The printer status is Offline or Paused.
- 2.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4.I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 5.A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.