FAQs & Troubleshooting
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DCP-9040CN
287 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
The printer status is Offline or Paused.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Printouts have wrinkles.
6.
How do I turn off/on the Toner Save Mode?
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
12.
Tips for copy/scanning and preventing document jams
13.
How do I replace the belt unit?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
18.
Can I print from or scan to Android™ Smartphone?
19.
Adjust color settings by using the custom setting in the printer driver
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
22.
I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
23.
Is my Brother machine compatible with Windows Vista?
24.
What kind of memory can I use?
25.
Replace the drum unit.
26.
Replace the toner cartridge
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
29.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
30.
How do I replace the waste toner box?