QL-820NWB
FAQs & Troubleshooting |

QL-820NWB
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Updated:19/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot connect my printer to a Windows 11 computer via USB.
- 2.How do I transfer label or slip templates?
- 3.The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 4.Where can I download Brother iPrint&Label? (iPrint&Label)
- 5.I cannot select my printer in a Brother app when trying to print or configure settings using a USB connection. (Windows 11)
Latest
These are the latest FAQs, sorted by last update date.
06/08/2026
I cannot select my printer in a Brother app when trying to print or configure settings using a USB connection. (Windows 11)
06/08/2026
I cannot select the label size or print after installing the printer driver using a USB connection. (Windows 11)
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
