DS-620
FAQs & Troubleshooting |

DS-620
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:30/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3.I cannot find a file downloaded from the Brother support website (For Windows)
- 4.Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5.I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
Latest
These are the latest FAQs, sorted by last update date.
29/10/2026
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
29/10/2026
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
21/03/2024
Uninstall the scanner drivers (OS X 10.10 or greater).