DS-620
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FAQs & Troubleshooting |
DS-620
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Popular
Updated:05/06/2020
These are the most viewed FAQs, ranked by popularity.
- 1.Download a file from the "Downloads" section and save it to Windows 10 computer.
- 2.How to identify your Operating System (OS).
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4.Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5.A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
Latest
These are the latest FAQs, sorted by last update date.
02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
13/05/2020
Firewall port requirements of the Scan Key Tool (Linux)
13/05/2020
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4)
06/04/2020
I installed scan-key-tool, but it does not work. (Linux)
06/04/2020
Delete a network scanner entry. (Linux)
Information
- Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.