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FAQs & Troubleshooting |

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Popular
Updated:16/06/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Plastic Card Jam
- 2.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 3.Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 4.What is Brother iPrint&Scan?
- 5."This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
Latest
These are the latest FAQs, sorted by last update date.
03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
13/12/2024
How to identify your Operating System (OS).
17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
15/02/2023
Configuring frequently-used scan settings on your computer.
15/02/2023
Can not scan a long document.