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FAQs & Troubleshooting |
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Popular
Updated:07/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Replace Pad
- 2.Document Jam
- 3."This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 4.Configuring frequently-used scan settings on your computer.
- 5.When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
15/02/2023
Configuring frequently-used scan settings on your computer.
15/02/2023
Can not scan a long document.