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How To / Troubleshooting
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These are the most viewed FAQs, ranked by popularity.
- 1.I keep getting the error message "Authenticate Err (Authentication error)".
- 2.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3.Jam MP Tray
- 4.I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 5.Curled or wavy
These are the latest FAQs, sorted by last update date.
Verify if the Brother machine has a dial tone.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
I cannot print using my Brother machine on a wireless network (Mac)
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).