FAQs & Troubleshooting
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MFC-L8850CDW
289 Results
1.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Reset the Network Settings to the Factory Settings
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
I keep getting the error message "Authenticate Err (Authentication error)".
6.
Replace Toner
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Replace Belt
9.
Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
10.
Jam 2-sided
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
Set the Brother machine to prevent public access to certain features
15.
Add your Brother machine with AirPrint (macOS)
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Replace WT Box
18.
Toner scatter or toner stain
19.
Jam Tray 1 / Jam Tray 2
20.
Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
21.
Blank page or some colors are missing.
22.
The color of your printouts is not what you expected
23.
Load paper in the paper tray
24.
My Brother machine could not be found over the network when I installed drivers on my PC.
25.
The printer status is Offline or Paused.
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
Poor fixing
28.
Jam Rear
29.
White streaks or bands down the page
30.
Replace Drum