DS-620
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FAQs & Troubleshooting |
DS-620
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Popular
Updated:30.10.2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.Change the paper settings. (Using DSmobileCapture)
- 3.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 4.How to identify your Operating System (OS).
- 5.I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
Latest
These are the latest FAQs, sorted by last update date.
29.10.2026
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
29.10.2026
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
01.06.2026
How to identify your Operating System (OS).
05.02.2026
I cannot find a file downloaded from the Brother support website (For Windows)
21.03.2024
Uninstall the scanner drivers (OS X 10.10 or greater).