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FAQs & Troubleshooting |

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Popular
Updated:23.05.2022
These are the most viewed FAQs, ranked by popularity.
- 1.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2.Can I print from or scan to Android™ Smartphone?
- 3.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 4.Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5.Unusable Device
Latest
These are the latest FAQs, sorted by last update date.
10.05.2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
27.04.2022
Scan and save a document in PDF format for Windows (Scan to File)
20.04.2022
Uninstall the Brother Software and Drivers (Windows)
14.04.2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
01.04.2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.