PT-9800PCN
FAQs & Troubleshooting |

PT-9800PCN
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Updated:11.09.2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2.How do I transfer label or slip templates?
- 3.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4.How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 5.P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
Latest
These are the latest FAQs, sorted by last update date.
26.08.2026
How do I transfer label or slip templates?
24.07.2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06.07.2026
Printing is not possible. (USB connection) (for Windows)
28.05.2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13.04.2026
How to identify your Operating System (OS)