FAQs & Troubleshooting
Popular |
PT-9800PCN
173 Results
1.
Can I print from any software other than P-touch Editor? (for Windows)
2.
How do I transfer label or slip templates?
3.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
4.
Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
5.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
6.
Creating a label with GIMP (Linux®)
7.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
8.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
9.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
10.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
11.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
12.
Some of the print options in OpenOffice do not work. (Linux®)
13.
The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
14.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
17.
The paper settings specified from the server computer are not reflected on the client computer.
18.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
19.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
20.
Printing is not possible. (USB connection)
21.
How is the print head cleaning cassette used?
22.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
23.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
24.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
25.
Print free-length labels with the set length (Linux®)
26.
Installing the LPR driver and CUPS wrapper driver (Linux®)
27.
Can my printer use TZ/TZe tapes?
28.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
29.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
30.
How to delete the registry information and files related to the printer driver