PT-2420PC
FAQs & Troubleshooting |

PT-2420PC
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Updated:11.09.2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 2.I cannot save a file downloaded from the Brother support website (For Windows)
- 3.When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 4.Printing is not possible. (USB connection) (for Windows)
- 5.The Windows Logo testing warning appears during installation. Is it OK to install the driver?
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