FAQs & Troubleshooting
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PT-2420PC
47 Results
1.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
2.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
3.
Printing is not possible. (USB connection)
4.
How do I uninstall the printer driver?
5.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
6.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
7.
How to identify your Operating System (OS) for Windows or Mac
8.
How do I create name badges by joining "First Name" and "Last Name" fields together?
9.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
10.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
11.
How to open the Devices and Printers window
12.
The tape got jammed or stuck in the printer.
13.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
14.
The driver downloaded from the website cannot be installed.
15.
Where can I find my Brother printer's serial number?
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
18.
How can I print vertical labels? (P-touch Editor 3.2 for Mac)
19.
How is the print head cleaning cassette used?
20.
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
21.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
22.
How to delete the registry information and files related to the printer driver
23.
The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
24.
When I try to use the database function, an application error occurs.
25.
How to use the Sequential Numbering function
26.
How do I use a template? (P-touch Editor 5.0 for Mac)
27.
Printing is not possible. (P-touch Editor 5.0 for Mac)
28.
I want to print without excess tape before the label.
29.
How can I make vertical labels? (P-touch Editor 5.0 for Mac)
30.
How to make a label with a barcode (P-touch Editor 5.0 for Mac)