PJ-763
FAQs & Troubleshooting |

PJ-763
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Updated:31/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2.How do I turn the printer off?
- 3.How do I transfer label templates with P-touch Transfer Express?
- 4.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5.I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth or connected my device to the same wireless network.
Latest
These are the latest FAQs, sorted by last update date.
15/07/2026
Printing is not possible. (USB connection) (for Windows)
10/06/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
30/04/2026
This printer is not detected when establishing a Bluetooth® connection.
30/04/2026
How to identify your Operating System (OS)
30/04/2026
How do I connect the printer to my computer via Bluetooth®? (for Windows)