PJ-763
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FAQs & Troubleshooting |

PJ-763
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Updated:18/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.This printer is not detected when establishing a Bluetooth connection.
- 2.I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth or connected my device to the same wireless network.
- 3.Printing from a Windows PC or Mac
- 4.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth.
- 5.Which options should I select in the Device Settings when I use the optional Roll Printer Case?
Latest
These are the latest FAQs, sorted by last update date.
09/07/2025
What Android™ mobile application can I use?
11/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
18/12/2024
I cannot install the printer driver or print in Windows 11.
13/11/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
11/10/2024
How do I uninstall the printer driver?